Pre-Order and Pricing Policy

Pre-Order / Back-Order Payment policy

Payment in full is taken at the time of purchase. We currently only have an authorization window of 5 business days to charge an order. If the pre-order arrives 5 business days after your order is placed then we will not be able to charge your credit card which is why we have to charge you in full for any pre-orders or back-orders.

What is a Pre-Order? It is an item that has not been released yet. We allow you to reserve this item and we will ship once released by the manufacturer.

What is a Back-Order? It is an already released item that has been sold out but we have been able to reorder it again. We currently DO NOT accept back orders on items. We suggest you follow us on Instagram @blueUtoys as restocks will be posted when they come in. 

COMBINING PRE-ORDERS WITH IN-STOCK POLICY

You can now combine Pre-Order and In Stock items in the same transaction! Pre-Order shipping is now charged separately in the same transaction. You will see a higher shipping cost, but it is the shipping cost of the Pre-Order added with the cost of the in stock item. Since these items are shipped separately, they are charged separate shipping. 

We do ask do not combine pre-orders with pre-orders if the arrival dates are not close together. Close release dates would be considered items released within the same month. In these cases, we will hold the pre-orders until all items are in stock and ready to ship. They will be held for you since they have been already been paid. 

Arrival/Release Dates

We do not guarantee any release dates on our website. All pre-order dates are given to us by the manufacturer or supplier and are subject to change without warning or notice. Please do not ask us when a pre-order will be available as most of the time we do not know, we simply put the date that is given to us and hope for the best.

If release dates on an order are too far apart (by more than 2 months) then we will automatically make adjustments to your order and remove the pre-order that is too far away.

It is strongly recommended that you make separate orders for all pre-orders to avoid any delays or possible cancellations of orders.

Cancellation of Pre-Orders and Pre-orders mixed with In-stock items.

When you place your pre-order, we commit to getting those items for you from the manufacturer. When an order is cancelled by a customer, we cannot cancel the order from the manufacturer.

Similarly when you combine pre-orders with in-stock items we are reserving the in-stock item for you and thus lose the ability to sell that item to anybody else if you decide to cancel it from your mixed order.

There is, for that reason, a 20% re-stocking fee on ALL cancelled pre-orders. This fee is also applied to any reserved in-stock items. We encourage you to order your items in advance to help secure your item when it arrives in stock, but we ask that you make separate orders for Pre-sale (pre-order) and In stock items.

Quantity Limit

Blue Unlimited Toys & Collectibles (blueUtoys.com, Blue Unlimited, BU) reserves the right to limit the quantity of items purchased by an individual, household or within a given order, at our discretion. Additionally, we reserve the right to apply these restrictions to orders placed by the same credit credit card or billed to the same residential or commercial address. Should we choose to enforce these limits on an existing order, the customer(s) will be informed of the decision before processing.
Should an individual place an order on an item with a posted quantity limit, we will abide by the quantity limit and only ship the allowed allotment. The balance of costs paid will be refunded to the customer. This will happen without notification as the quantity limit is already posted.  

Pricing

Blue Unlimited Toys & Collectibles will always endeavor to provide accurate product and pricing information, but despite these efforts, typographical and clerical errors may occur. We can therefore not confirm the price of an item until after the order has been placed. In the event of an error or incorrect product or price listing, Blue Unlimited Toys & Collectibles reserves the right to refuse or cancel any orders placed for the erroneous item. Should this occur, the customer(s) will be informed of the mistake and the measures taken before the order is processed.

We do not price match and prices are subject to change at anytime without notice. If you find an item we sell cheaper somewhere else we will not match the price. All prices shown directly on our website are non negotiable.